1. Acceptance of Terms

By accessing or using NRL Pharma's website or mobile applications, creating an account, placing orders, booking appointments, or using any services offered through our platform, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

These Terms apply to all visitors, registered users, pharmacies, clinics, hospitals, doctors, suppliers, farmers, agricultural sellers, buyers, and other business partners using our platform.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable laws to use our services. Businesses registering on behalf of an organization confirm that they have the authority to act on behalf of that organization.

3. User Accounts

Certain features require account registration. You agree to provide accurate, current, and complete information while creating your account and to keep such information updated.

• Maintain the confidentiality of your login credentials.
• You are responsible for all activities under your account.
• Notify us immediately if you suspect unauthorized account access.
• Do not share your account with another person or business.

4. Medical Pharma Platform

Our Medical Pharma platform enables pharmacies, clinics, hospitals, healthcare professionals, and medical suppliers to place medicine orders, manage appointments, monitor deliveries, and streamline healthcare operations.

Users are responsible for ensuring that medicine orders, prescriptions, and healthcare information comply with applicable healthcare regulations and legal requirements.

5. Farming Product Platform

The Farming Product App allows farmers, producers, agricultural traders, buyers, and retailers to list, purchase, and sell agricultural products through our digital marketplace.

Sellers are solely responsible for the quality, pricing, availability, legality, and accuracy of products listed on the platform.

6. Orders & Payments

Orders placed through our platform are subject to availability, acceptance, and successful payment verification. Prices displayed on the platform may change without prior notice.

• Provide accurate billing information.
• Payments must be made through approved payment methods.
• Orders may be cancelled if payment cannot be verified.
• Bulk order discounts are subject to availability and business policies.

7. Delivery & Order Tracking

We strive to ensure timely deliveries and accurate order tracking. Delivery timelines may vary depending on product availability, logistics partners, weather conditions, and other circumstances beyond our control.

8. Acceptable Use

While using our platform, you agree not to:

• Provide false or misleading information.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.
• Use the platform for illegal or fraudulent activities.
• Disrupt the operation or security of our services.
• Violate any applicable laws or regulations.

9. Third-Party Services

Our platform may integrate third-party payment gateways, delivery partners, cloud hosting providers, mapping services, notification providers, and analytics services. These third-party services operate independently and are governed by their own terms and policies.

10. Disclaimer

Our services are provided on an "as available" and "as is" basis. While we make every effort to ensure the accuracy and reliability of our platform, we do not guarantee uninterrupted operation, complete accuracy, or error-free functionality.

NRL Pharma does not provide medical advice. Any healthcare-related decisions should always be made in consultation with qualified healthcare professionals.

11. Limitation of Liability

To the maximum extent permitted by law, NRL Pharma shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our platform, including delays, service interruptions, loss of business, loss of profits, or data loss.

12. Account Suspension & Termination

We reserve the right to suspend or permanently terminate any account that violates these Terms & Conditions, engages in fraudulent activities, misuses the platform, or harms the interests of our users or business.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect operational, technical, or legal updates. Revised Terms become effective immediately upon publication on this page. Continued use of the platform after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Gorakhpur, Uttar Pradesh.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us using the details below: